TY - BOOK AU - Weske,Mathias TI - Business process management: concepts, languages, architectures SN - 3642286151 AV - HD62.17 .W47 2012 U1 - 658.5 23 PY - 2012/// CY - Heidelberg, New York PB - Springer KW - Industrial management KW - Management information systems KW - Workflow KW - Management KW - Reengineering (Management) KW - Organizational change KW - Organizational effectiveness N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy1304/2012938099-b.html UR - http://www.loc.gov/catdir/enhancements/fy1304/2012938099-d.html UR - http://www.loc.gov/catdir/enhancements/fy1304/2012938099-t.html ER -