The future of competition : co-creating unique value with customers /
C.K. Prahalad, Venkat Ramaswamy.
- Boston, Mass. : Harvard Business School Pub., c2004.
- xiii, 256 p. : ill. ; 24 cm.
The co-creation of value -- Building blocks of co-creation -- The co-creation experience -- Experience innovation -- Experience personalization -- Experience networks -- The market as a forum -- Creating new strategic capital -- Manager as consumer -- Rapid knowledge creation -- Strategy as discovery -- Building new capabilities for the future.
HBK.
1578519535 (alk. paper)
2003016949
Competition. Customer relations. Customer services. Strategic planning. Economic value added. Success in business.