Gitlow, Howard S <br/><br/>
Quality Management 

 - 3rd Edition 
 - Mc Graw Hill:  New Dehli,  2009. 
<br/><br/><label>ISBN: </label>9780070078062 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562 QUA