TY  - BOOK
AU  - Gitlow, Howard S
ED  - Oppenheim, Alan J. Oppenheim, Rosa. Levine, David M
TI  - Quality Management
SN  - 9780070078062
U1  - 658.562 QUA 
PY  - 2009///
CY  - Mc Graw Hill
PB  - New Dehli
KW  - Quality Management
ER  -