Besterfield, Dale H <br/><br/>
Total Quality Management 

 - 3rd Edition 
 - New Delhi;  Pearson Prentice Hall,  2008. 
<br/><br/><label>ISBN: </label>97881177584127 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562 TOT