James R. Evans <br/><br/>
The  management and control of quality 

 - 4th Edition 
 - USA:  South western  college publishing,  1999. 
<br/><br/><label>ISBN: </label>9780538882422 
<br/><br/><label>Subjects--Topical Terms: </label><br/>The  management and control of quality
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA