TY - BOOK AU - Mushtaq, Umar AU - Supervisor: Dr. Mohsin Ali TI - Improving Customer Experience & Capturing Enhanced Revenues through Process Analysis & Improvement U1 - 200 PY - 2024/// CY - Islamabad PB - NBS NUST KW - Executive MBA UR - http://10.250.8.41:8080/xmlui/handle/123456789/50168 ER -