TY  - BOOK
AU  - Adams, Rick 
TI  - Practical customer success management : a best practice framework for rapid generation of customer success / 
SN  - 978-0367182762
U1  - 658.812 
PY  - 2020///
CY  - New York : 
PB  -  Routledge, Taylor & Francis Group, 
KW  - Customer relations
N1  - Includes bibliographical references and index

ER  -