Stamatis, D. H., 1947-

Quality assurance : applying methodologies for launching new products, services, and customer satisfaction / D.H. Stamatis. - - Boca Raton Taylor & Francis Group c.2016 - xxxv, 616 pages ; 24 cm

Includes bibliographical references and index.

9781498728683 (alk. paper)

2015004539


Quality assurance.--MIS

TS156.6 / .S718 2016

658.562 STA