TY - BOOK AU - Stamatis,D.H. TI - Quality assurance: applying methodologies for launching new products, services, and customer satisfaction SN - 9781498728683 (alk. paper) AV - TS156.6 .S718 2016 U1 - 658.562 STA 23 PY - 2016/// CY - Boca Raton PB - Taylor & Francis Group KW - Quality assurance KW - MIS N1 - Includes bibliographical references and index UR - http://www.amazon.com/Quality-Assurance-Methodologies-Launching-Satisfaction/dp/1498728685/ref=sr_1_1?ie=UTF8&qid=1454400131&sr=8-1&keywords=9781498728683 ER -