Khan, Rashid N.
Business process management a practical guide a practical guide
Rashid N. Khan
- Tampa, Fla. : Meghan-Kiffer Press, c2004.
- 334 p. : ill. ; 23 cm.
Includes index.
0929652320
Industrial management.
Workflow--Management.
Reengineering (Management).
Information technology--Management.
Organizational change.
Organizational effectiveness.
658.5/1