Khan, Rashid N.

Business process management a practical guide a practical guide Rashid N. Khan - Tampa, Fla. : Meghan-Kiffer Press, c2004. - 334 p. : ill. ; 23 cm.

Includes index.

0929652320


Industrial management.
Workflow--Management.
Reengineering (Management).
Information technology--Management.
Organizational change.
Organizational effectiveness.

658.5/1