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Business process mapping : improving customer satisfaction / J. Mike Jacka.

by Jacka, J. Mike.

Edition: 1st ed. Publisher: [S.l.] : Wiley, 2001Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.812 MIK (1).
Strategic brand management : building, measuring, and managing brand equity / Kevin Lane Keller.

by Keller, Kevin Lane.

Edition: 1st ed. Publisher: [S.l.] : Prentice Hall, 1997Online access: Amazon.com Availability: Items available for loan: Central Library (CL)Call number: 658.827 KEL (1). Lost (1).
Fight of the century : writers reflect on 100 years of landmark ACLU cases / edited by Michael Chabon & Ayelet Waldman.

by Chabon, Michael [editor.] | Waldman, Ayelet [editor.] | Nguyen, Viet Thanh, 1971-. Stromberg v. California (1931) | Woodson, Jacqueline. Powell v. Alabama (1932) and Patterson v. Alabama (1935) | Chabon, Michael. United States v. One book called "Ulysses" (1933) | Patchett, Ann. Edwards v. California (1941) | Bennett, Brit. West Virginia State Board of Education v. Barnette (1943) | Okazaki, Steven. Korematsu v. United States (1944) | Handler, Daniel. Hannegan v. Esquire (1946) | Brooks, Geraldine. Terminiello v. City of Chicago (1949) | Gyasi, Yaa. Brown v. Board of Education of Topeka (1954) | Pava, Sergio de la. Gideon v. Wainwright (1963).

Edition: First Avid Reader Press hardcover edition.Material type: Text Text; Format: print ; Literary form: Not fiction Copyright date: ©2020Other title: Fight of the century : writers reflect on 100 years of landmark American Civil Liberties Union cases | Writers reflect on 100 years of landmark American Civil Liberties Union cases.Availability: Items available for reference: Central Library (CL) Not for loanCall number: 323.06073 CHA (1). :
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