NUST Institutions Library Catalogue

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Service management for competitive advantage

by Fitzsimmons, James A ; Fitzsimmons, Mona J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: NEW YORK MCGRAW HILL 1994Availability: Items available for loan: College of Electrical & Mechanical Engineering (CEME)Call number: 658 FIT (1).
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Service management, operations, strategy and information technology

by Fitzsimmons, James A., Fitzsimmons, Mona J.

Edition: 6THMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: SINGAPORE MCGRAW HILL 2008Availability: Items available for loan: College of Electrical & Mechanical Engineering (CEME)Call number: 658 FIT (1).
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