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The essence of tqm / John Bank.

by Bank, John.

Edition: 2nd ed. Publisher: [S.l.] : Prentice Hall Trade, 2001Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.562 BAN (1).
Applying tqm to product design and development / Marvin Moss.

by Moss, Marvin.

Edition: 1st ed. Publisher: [S.l.] : CRC Press, 1995Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.5 MOS (3).
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