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Business process mapping : improving customer satisfaction / J. Mike Jacka.

by Jacka, J. Mike.

Edition: 1st ed. Publisher: [S.l.] : Wiley, 2001Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.812 MIK (1).
Professional dining room management / Carol A. King.

by King, Carol A.

Edition: 2nd ed. Publisher: [S.l.] : Wiley, 1988Online access: Amazon.com | Amazon customer reviews Availability: No items available : Lost (1).
Turned on : eight vital insights to energize your people, customers, and profits / Roger J. Dow.

by Dow, Roger J.

Edition: 1st ed. Publisher: [S.l.] : HarperBusiness, 1996Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 650.1 DOW (1).
Tlc at work : training, leading, coaching all types for star performance / Donna Dunning.

by Dunning, Donna.

Edition: 1st ed. Publisher: [S.l.] : Intercultural Press, 2004Online access: Amazon.com Availability: Items available for loan: Central Library (CL)Call number: 658.3124 DUN (1).
The 7 hidden reasons employees leave : how to recognize the subtle signs and act before it's too late / Leigh Branham.

by Branham, Leigh.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : American Management Association, c2005Other title: Seven hidden reasons employees leave.Online access: Table of contents Availability: Items available for loan: Central Library (CL)Call number: 658.314 BRA (1).
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