Total quality management / edited by Gopal K. Kanji
Publisher: [S.l.] : Springer, 1995Edition: 1st edDescription: 640 p. ; 24 cmISBN: 0412643804 (hardcover); 9780412643804 (hardcover)DDC classification: 658 Online resources: Amazon.com Summary: In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.| Item type | Current location | Home library | Collection | Shelving location | Call number | Status | Notes | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | NFIC | General Stacks | 658.4013 HAS (Browse shelf) | Checked out to Syeda Salwa Ahmed (42201-3439290-8) | 02/08/2025 | NBSD-3023 | ||
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Book
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Central Library (CL) | Central Library (CL) | 658.4013 KAM (Browse shelf) | Write Off | No:67/2004/NIMS, Dated:23 August 2004 | NBS1898 |
In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.
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