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Total organizational excellence : achieving world-class performance / John S Oakland.

by Oakland, John S.

Edition: illustrated edition ed. Publisher: [S.l.] : Butterworth-Heinemann, 1999Online access: Amazon.com Availability: Items available for loan: Central Library (CL)Call number: 658.4012 OAK (3).
Pocket guide to tqm / John S Oakland, Peter Morris.

by Oakland, John S | Morris, Peter.

Edition: 2nd ed. Publisher: [S.l.] : Butterworth-Heinemann, 1998Online access: Amazon.com Availability: Items available for loan: Central Library (CL)Call number: 658.4013 OAK (1).
Cases in Total Quality Management / John S. Oakland

by John S. Oakland.

Material type: Text Text Availability: Items available for loan: Central Library (CL)Call number: 658.562 (1).
Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter.

by Oakland, John S | Porter, Leslie J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford ; Boston : Butterworth-Heinemann, 1995Online access: Publisher description Availability: Items available for loan: Central Library (CL)Call number: 658.5 OAK (1).
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