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World wide web marketing, intergrating the web into your marketing strategy

by Sterne, Jim.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: NEW YORK JOHN WILEY 2001Availability: Items available for loan: College of Electrical & Mechanical Engineering (CEME)Call number: 658.84 STE (1).
Customer service on the internet building relationships, increasing loyalty ans staying competitive

by Sterne, Jim.

Edition: 2NDMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: NEW YORK JOHN WILEY & SONS 2000Availability: Items available for loan: College of Electrical & Mechanical Engineering (CEME)Call number: 658.120285 STE (1).
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