000 00682 a2200181 4500
003 Nust
005 20170207153209.0
040 _cNust
082 _a005.1
100 _aShafi, Muhammad Alamzaib (MSCS-8)
245 _aNexgen web enabled call center based on human interaction web model
_cMuhammad Alamzaib Shafi
260 _bMCS,NUST
_c2007
_aRawalpindi
300 _axii,53 ,p.;
505 _aIntroduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47)
538 _aAlmirah No 73 Shelf No 2
650 _aPG Thesis
651 _aMSCS-8
942 _cTHS
999 _c181293
_d181293