000			01406 a2200337 4500
003			Nust
005			20170207154045.0
020			_a0-415-22775-5 (inb.)
020			_a0-415-22776-3 (hft.)
040			_cNust
082	0	4	_a658.45
100	1		_aHayes, John
245	1	0	_aInterpersonal skills at work (E-Book) _cJohn Hayes
250			_a2. ed.
260			_aNew York, N.Y. : _bRoutledge, _c2002
300			_axxiii, 306 s.
500			_aRev. ed. of: Interpersonal skills. London : HarperCollins, 1994
505			_aThe nature of interpersonal skills: a historical perspective 1 Developing interpersonal skills: a micro-skills approach 19 Awareness of self and others and the development of interpersonal competence 32 Listening 48 Listening to non-verbal messages 71 Questioning and the information-getting interview 98 Presenting information to others 130 Helping and facilitating 157 Asserting and influencing 200 Negotiating 224 Working with groups 259 Managing relationships more effectively 291
650		7	_aCommunication
650		7	_aF�retagsledning
650		7	_aF�rhandlingsteknik
650		7	_aIcke-verbal kommunikation
650		7	_aInterpersonal relations.
650		7	_aKommunikation
650		7	_aKompetensutveckling
650		7	_aNegotiation
650		7	_aNonverbal communication
650		7	_aPersonnel management.
650		7	_aYrkesskicklighet
651			_aE-Book
942			_2ddc _cBK
999			_c192818 _d192818