000 00455nam a22000857a 4500
999 _c23440
_d23440
003 NUST
005 20170613100845.0
008 131003b xxu||||| |||| 00| 0 eng d
020 _cAvailable
040 _aDLC
_bDLC
_cRCMS
082 _a658.562 FAC
245 _aThe Art of Service The ITIL R V3 Factsheet Benchmark Guide
_cThe Art of Service
_b An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 And ITIL Foundation Certification For It Service Management
250 _a2nd,ed.
260 _aLondon
_bThe Art of Service
300 _a133,p:
_bill:
_c25,cm.
538 _iShelf No 1 Row No 4
650 _aBenchmarking Guide
_92475
856 _3Table of Content Only
942 _2ddc
_cBK