000 00217 a2200097 4500
001 38548
100 _aRao A
245 _aTotal quality management
260 _aUSA
_bJohn Wiley & sons
_c1996
090 _c24452
_d24452
942 _aNUST-CAE
_cM
_c16061
999 _c273621
_d273621