000 00257 a2200097 4500
001 59624
100 _a
245 _aHeart of Change; Real-Life stories of how people change their organizations
260 _aUSA
_bHarvard press
_c2002
090 _c36497
_d36497
942 _aNUST-CAE
_c
_c29443
999 _c294697
_d294697