| 000 | 01096 a2200205 4500 | ||
|---|---|---|---|
| 020 | _a0131386034 | ||
| 020 | _a9780131386037 | ||
| 082 | 0 | 4 | _a658.562 |
| 090 |
_c783 _d783 |
||
| 100 | 1 | _aGitlow, Howard S. | |
| 245 | 1 | 0 |
_aTotal quality management in action / _cHoward S. Gitlow. |
| 260 |
_a[S.l.] : _bPrentice Hall, _c1994. |
||
| 300 |
_a266 p. ; _c24 cm. |
||
| 500 | _aHardcover. | ||
| 520 | _aThis volume provides an exceptionally straightforward and practical approach to the most commonly-asked questions in relation to quality management: How do we start? How do we do it? The authors provide insight and offer prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach. The book features three in-depth, real-world case studies of various types of quality management in action. | ||
| 700 | 1 | _aGitlow, Shelly J. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0131386034/chopaconline-20 |
| 856 | 4 | 0 |
_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0131386034 |
| 942 |
_aNBS _cBK _k658.562 GIT |
||
| 999 |
_c343331 _d343331 |
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