000 00967 a2200205 4500
020 _a041273530X
020 _a9780412735301
082 0 4 _a658
090 _c789
_d789
100 1 _aMcNealy, R.M.
245 1 0 _aMaking quality happen /
_cR.M. McNealy.
250 _a1st ed.
260 _a[S.l.] :
_bSpringer,
_c1996.
300 _a208 p. ;
_c23 cm.
500 _aPaperback.
520 _aMaking Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/041273530X/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=041273530X
942 _aNBS
_cBK
_k658.562 MCN
999 _c343336
_d343336