| 000 | 01351 a2200217 4500 | ||
|---|---|---|---|
| 020 | _a007026774X | ||
| 020 | _a9780070267749 | ||
| 082 | 0 | 4 | _a658.562 |
| 090 |
_c806 _d806 |
||
| 100 | 1 | _aHarrington, H. | |
| 245 | 1 | 0 |
_aHigh performance benchmarking : _b20 steps to success / _cH. Harrington. |
| 250 | _a1st ed. | ||
| 260 |
_a[S.l.] : _bMcGraw-Hill, _c1995. |
||
| 300 |
_a173 p. ; _c22 cm. |
||
| 500 | _aPaperback. | ||
| 520 | _aIn this highly readable guide, the quality world's leading guru, H. James Harrington, brings together all the popular benchmarking applications, from competitive product testing, reverse engineering, and competitive analysis to competitive shopping and process benchmarking. For the first time, business professionals have one source that explains how to manage all aspects of benchmarking to maximize organizational performance. Concise and accessible, High Performance Benchmarking is ideal for anyone who wants a quick introduction to a time-tested strategy--one that has resulted in performance improvements as high as 2,000 percent in only eight months. | ||
| 700 | 1 | _aHarrington, James. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/007026774X/chopaconline-20 |
| 856 | 4 | 0 |
_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=007026774X |
| 942 |
_aNBS _cBK _k658.562 HAR |
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| 999 |
_c343352 _d343352 |
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