000 01237 a2200217 4500
020 _a0449002829
020 _a9780449002827
082 0 4 _a650.13
090 _c1225
_d1225
100 1 _aByham, William.
245 1 0 _aZapp! the lightning of empowerment :
_bhow to improve productivity, quality, and employee satisfaction /
_cWilliam Byham.
250 _aRevised ed.
260 _a[S.l.] :
_bBallantine Books,
_c1997.
300 _a224 p. ;
_c21 cm.
500 _aPaperback.
520 _aMost managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
700 1 _aCox, Jeff.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0449002829/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0449002829
942 _aNBS
_cBK
_k362.1 BHY
999 _c343753
_d343753