| 000 | 01003 a2200205 4500 | ||
|---|---|---|---|
| 020 | _a0963403079 | ||
| 020 | _a9780963403070 | ||
| 082 | 0 | 4 | _a378.1 |
| 090 |
_c1383 _d1383 |
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| 100 | 1 | _aLewis, Ralph. | |
| 245 | 1 | 0 |
_aTotal quality in higher education / _cRalph Lewis. |
| 250 | _a1st ed. | ||
| 260 |
_a[S.l.] : _bCRC Press, _c1993. |
||
| 300 |
_a344 p. ; _c24 cm. |
||
| 500 | _aHardcover. | ||
| 520 | _aProvides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education. | ||
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0963403079/chopaconline-20 |
| 856 | 4 | 0 |
_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0963403079 |
| 942 |
_aNBS _cBK _k378.1 LEW |
||
| 999 |
_c343905 _d343905 |
||