000			01643 a2200205 4500
020			_a0071448098
020			_a9780071448093
082	0	4	_a658
090			_c1453 _d1453
100	1		_aPrzekop, Penelope.
245	1	0	_aSix sigma for business excellence / _cPenelope Przekop.
250			_a1st ed.
260			_a[S.l.] : _bMcGraw-Hill, _c2005.
300			_a240 p. ; _c24 cm.
500			_aHardcover.
520			_aThe Six Sigma process excellence program, based on Johnson & Johnson's unique approach Six Sigma for Business Excellence shows managers at all levels of Six Sigma proficiency how to create a process excellence program that addresses both company goals and day-to-day operations. Using Johnson & Johnson's Process Excellence Program as a model, Johnson & Johnson's director of quality, Penelope Przekop, walks readers through the real world of implementing a Six Sigma program. Examples and insights from Johnson & Johnson as well as other Six Sigma companies detail: How to apply Six Sigma principles and techniques immediately with little supervision from senior managers or black belts How to resolve communication issues between management and the Six Sigma team Ways to become a Six Sigma champion without assistance from senior management or black belts Methods and tools that managers at all levels can incorporate into their departments, improving quality and performance from the inside out.
856	4	0	_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0071448098/chopaconline-20
856	4	0	_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0071448098
942			_aNBS _cBK _k658.562 PRZ
999			_c343975 _d343975