000 01303 a2200217 4500
020 _a0786303530
020 _a9780786303533
082 0 4 _a658.812
090 _c1734
_d1734
100 1 _aAlexander, James A.
245 1 4 _aThe knowledge-based organization :
_bfour steps to increasing sales, profits, and market share /
_cJames A. Alexander.
250 _a1st ed.
260 _a[S.l.] :
_bMcGraw-Hill,
_c1994.
300 _a140 p. ;
_c24 cm.
500 _aHardcover.
520 _aThe Knowledge-Based Organization offers a blueprint for integrating sales and service capabilities to create a professional services organization. Any executive charged with the responsibility of generating new, higher-margin revenue will find key strategies for building products that improve profitability. This results-focused book gives readers the basics to begin: creating the professional services organization to compete in the next century; transitioning from existing sales and service model; handling common problems and apply real-world examples.
700 1 _aLyons, Michael C.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0786303530/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0786303530
942 _aNBS
_cBK
_k658.812 BLY
999 _c344248
_d344248