| 000 | 00956 a2200217 4500 | ||
|---|---|---|---|
| 020 | _a0750606681 | ||
| 020 | _a9780750606684 | ||
| 082 | 0 | 4 | _a658.812 |
| 090 |
_c1824 _d1824 |
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| 100 | 1 | _aSmith, Ian. | |
| 245 | 1 | 0 |
_aMeeting customer needs / _cIan Smith. |
| 260 |
_a[S.l.] : _bButterworth-Heinemann, _c1994. |
||
| 300 |
_a256 p. ; _c24 cm. |
||
| 490 | 1 | _aInstitute of management foundation. | |
| 500 | _aPaperback. | ||
| 520 | _aWritten about the key marketing issues facing managers, this book includes marketing planning, forecasting sales, purchasing and supply, pricing, design and development of products and services, promotion and achieving quality customer services. | ||
| 830 | 0 | _aInstitute of management foundation. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0750606681/chopaconline-20 |
| 856 | 4 | 0 |
_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0750606681 |
| 942 |
_aNBS _cBK _k658.8 SMI |
||
| 999 |
_c344335 _d344335 |
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