000 01236 a2200229 4500
020 _a0471310360
020 _a9780471310365
082 0 4 _a647.94068
090 _c1830
_d1830
100 1 _aPowers, Thomas F.
245 1 0 _aIntroduction to the hospitality industry /
_cThomas F. Powers.
250 _a3rd ed.
260 _a[S.l.] :
_bJohn Wiley & Sons Inc,
_c1995.
300 _a496 p. ;
_c23 cm.
490 1 _aWiley service management series.
500 _aPaperback.
520 _aConsidered a giant in hospitality education, Powers has updated his classic textbook to reflect the latest trends in this rapidly changing industry. He stresses problem-solving tools rather than answers and industry-wide trends rather than facts and figures. Personal service, globalization, new forms of food service competition, environmental concerns, the growing role of contract companies in institutions, lodging, travel and tourism are among the topics discussed.
830 0 _aWiley service management series.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0471310360/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0471310360
942 _aNBS
_cBK
_k647.94068 POW
999 _c344341
_d344341