000			01613 a2200205 4500
020			_a1593371861
020			_a9781593371869
082	0	4	_a658.3045
090			_c2539 _d2539
100	1		_aPincus, Marilyn.
245	1	0	_aManaging difficult people : _ba survival guide for handling any employee / _cMarilyn Pincus.
250			_a2nd ed.
260			_a[S.l.] : _bAdams Media, _c2004.
300			_a224 p. ; _c19 cm.
500			_aPaperback.
520			_aAs a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as: The Bully The Complainer or Whiner The Procrastinator The Know-It-All The Silent Type The Social Butterfly The "No People Skills" Person The Rookie The Overly Sensitive Person The Manipulator It's time to take charge of all the difficult situations that come your way. Follow these positive, proactive guidelines for targeting telltale behaviors, and put an end to office strife once and for all!
856	4	0	_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/1593371861/chopaconline-20
856	4	0	_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=1593371861
942			_aNBS _cBK _k658.3045 PIN
999			_c345034 _d345034