000 01943 a2200181 4500
020 _a0814405746 (hardcover)
020 _a9780814405741 (hardcover)
082 0 4 _a658.15226
090 _c4217
_d4217
100 1 _aFitz-enz, Dr. Jac.
245 1 4 _aThe roi of human capital :
_bmeasuring the economic value of employee performance /
_cDr. Jac Fitz-enz.
250 _a1st ed.
260 _a[S.l.] :
_bAMACOM,
_c2000.
300 _a316 p. ;
_c24 cm.
520 _aWe all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now. In THE ROI OF HUMAN CAPITAL, Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line effect of employee performance. A prolific author, whose previous work includes Human Value Management, named Book of the Year by the Society for Human Resource Management, Fitz-enz has also been called "the father of human performance benchmarking." This new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels: * Organizational (contributions to corporate goals) * Functional (impact on process improvement) * Human resources management (value added by five basic HR department activities). With today's employee costs often exceeding 40 percent of corporate expense, measuring the value of this human capital is essential. Here, at last, is a resource that reveals how to do it and that helps managers determine how to invest most effectively in human productive potential.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0814405746/chopaconline-20
942 _aNBS
_cBK
_k658.14226 JAC
999 _c346667
_d346667