| 000 | 01557 a2200217 4500 | ||
|---|---|---|---|
| 020 | _a0787901628 (hardcover) | ||
| 020 | _a9780787901622 (hardcover) | ||
| 082 | 0 | 4 | _a658.4 |
| 090 |
_c5229 _d5229 |
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| 100 | 1 | _aCostantino, Cathy A. | |
| 245 | 1 | 0 |
_aDesigning conflict management systems : _ba guide to creating productive and healthy organizations / _cCathy A. Costantino, Christina Sickles Merchant. |
| 250 | _a1st ed. | ||
| 260 |
_a[S.l.] : _bJossey-Bass, _c1995. |
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| 300 |
_a272 p. ; _c24 cm. |
||
| 490 | 1 | _aJossey-bass conflict resolution series. | |
| 520 | _aExpert advice on building better conflict management programs Conflict in the workplace is always an eventuality. But it needn't be so costly or counter-productive. This book presents a clear, step-by-step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost-effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings. | ||
| 700 | 1 | _aMerchant, Christina Sickles. | |
| 830 | 0 | _aJossey-bass conflict resolution series. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0787901628/chopaconline-20 |
| 942 |
_aNBS _cBK _k658.4 COS |
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| 999 |
_c347647 _d347647 |
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