000 00981 a2200181 4500
020 _a1563270331 (textbook binding)
020 _a9781563270338 (textbook binding)
082 0 4 _a658.4
090 _c5338
_d5338
100 1 _aWatson, Gregory H.
245 1 0 _aBenchmarking workbook :
_badapting the best practices for performance improvement /
_cGregory H. Watson.
250 _a1st ed.
260 _a[S.l.] :
_bProductivity Press,
_c1992.
300 _a176 p. ;
_c29 cm.
520 _aManagers today need benchmarking to anticipate trends and maintain competitive advantage. This practical workbook shows you how to do your own benchmarking study. Watson's discussion includes a case study that takes you through each step of the benchmarking process, raises thought-provoking questions, and provides examples of how to use forms for a benchmarking study.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/1563270331/chopaconline-20
942 _aNBS
_cBK
_k658.4 WAT
999 _c347750
_d347750