000 00817 a2200169 4500
020 _a0749417021 (hardcover)
020 _a9780749417024 (hardcover)
090 _c5436
_d5436
100 1 _aMurphy, Paul.
245 1 0 _aFocused quality :
_bmanaging for results /
_cPaul Murphy, Harvey K. Brelin.
260 _a[S.l.] :
_bKogan Page,
_c1995.
300 _a250 p.
520 _aExploring how total quality management (TQM) initiatives can be used to enhance the success of any organization, this study describes how to target areas for improvement. It uses case studies to explain the use of diagnostic methods and the manner in which progress can be charted.
700 1 _aBrelin, Harvey K.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0749417021/chopaconline-20
942 _aNBS
_cBK
_k658.4013 BRE
999 _c347844
_d347844