| 000 | 00653 a2200193 4500 | ||
|---|---|---|---|
| 020 | _a0712656677 (paperback) | ||
| 020 | _a9780712656672 (paperback) | ||
| 090 |
_c5441 _d5441 |
||
| 100 | 1 | _aTaylor, Lynda King. | |
| 245 | 1 | 0 |
_aQuality : _btotal customer service / _cLynda King Taylor. |
| 250 | _aNew Ed ed. | ||
| 260 |
_a[S.l.] : _bRandom House Business Books, _c1993. |
||
| 300 |
_a290 p. ; _c24 cm. |
||
| 490 | 1 | _a " sunday times " business skills. | |
| 500 | _aImport. | ||
| 830 | 0 | _a " sunday times " business skills. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0712656677/chopaconline-20 |
| 942 |
_aNBS _cBK _k658.4013 TAY |
||
| 999 |
_c347849 _d347849 |
||