000			01917 a2200181 4500
020			_a0891061517 (paperback)
020			_a9780891061519 (paperback)
082	0	4	_a658.402
090			_c5465 _d5465
100	1		_aBarner, Robert W.
245	1	0	_aTeam troubleshooter : _bhow to find and fix team problems / _cRobert W. Barner.
250			_a1st ed.
260			_a[S.l.] : _bIntercultural Press, _c2001.
300			_a320 p. ; _c24 cm.
520			_aInternal conflict, lack of direction, unclear expectations, inadequate support--every manager knows what it's like to be part of a troubled team. Meetings are dreaded, schedules fall by the wayside, members look for excuses to jump ship. When a team is in trouble, its leaders need to act quickly to implement solutions that work. Team Troubleshooter offers a practical, nuts-and-bolts approach to help today's teams meet performance challenges head-on, resolve problems quickly, and get back on track. With more than 40 assessment tools, techniques and strategies, exercises, charts, graphs, and more, this hands-on guide identifies the 12 most common problems that hinder success and presents a five-step plan for guiding a team through the improvement process: diagnosing the problem, exploring options, planning action, getting commitment to change, and implementing the solution. Team Troubleshooter equips team leaders, facilitators, and members with suggestions, guidelines, and tools that can be readily applied to the problem at hand and pinpoints problem areas often overlooked by team leaders. The author's Team Health Check assessment shows how team problems relate to key performance areas covered in the book's 12 problem-solving chapters. These chapters in turn provide the strategic interventions needed to fix problems fast.
856	4	0	_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0891061517/chopaconline-20
942			_aNBS _cBK _k658.402 BAR
999			_c347872 _d347872