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| 005 | 20180116182905.0 | ||
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| 020 | _a8120328213 | ||
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| 100 | _aDonna C S | ||
| 245 | _aQuality Management creating and sustaining organizational effectiveness | ||
| 260 |
_aNew Delhi _c2005 |
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| 300 | _a409 | ||
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