000 00460nam a22001817a 4500
003 OSt
005 20180116183007.0
008 150810b xxu||||| |||| 00| 0 eng d
020 _a9788131854474
040 _c0
082 _22nd
_a380.1 VER 2012
100 _aHarsh V. Verma
245 _aServices Marketing
_bText and Cases
_cHarsh V. Verma
260 _aIndia
_bPearson
_c2012
300 _a660 p.
_bPB
440 _aServices Marketing
942 _2ddc
_cBK
999 _c350103
_d350103