000			00592nam a22001457a 4500
082			_a620.005
100			_aButt, Adnan Ayubi
245			_aIdentification and Analysis of key Determinants (Factors) Causing Customer Churn (Turn Over) among PTCL'S Domestic Customers and Develop Measures as a Framework for their Retention / _cAdnan Ayubi Butt
260			_aIslamabad : _bCEME - NUST, _c2012.
300			_a232 p. ; _c30cm.
650			_aEngineering Management-MS-Thesis _916065
700			_aDr. Nawar Khan _918465
942			_2ddc _cTHE
999			_c536299 _d536299