000 00508nam a22001817a 4500
003 CEME
005 20210628202710.0
008 210125b xxu||||| |||| 00| 0 eng d
020 _a81-297-1127-3
040 _c.
082 _a658.4013 SUM
100 _aSummers, Donna C .S
_961139
245 _aQuality management creating and sustaining organizational effectiveness
260 _aNEW DELHI
_bPEARSON EDUCATION ASIA
_c2005
300 _a421 P
650 _aQUALITY MANAGEMENT
_961140
942 _cBK
_2ddc
999 _c570691
_d570691