| 000 | 00579nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | CEME | ||
| 005 | 20210628203532.0 | ||
| 008 | 210120b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070660076 | ||
| 040 | _c. | ||
| 082 | _a658.83 SER | ||
| 100 |
_aZeithaml, Valarie.A, Pandit, Ajay, Gremler, Dwayne.D _966090 |
||
| 245 | _aServices marketing, integrating customer focus across the firm | ||
| 260 |
_aDELHI _bTATA MCGRAW HILL _c2008 |
||
| 300 | _aXXIX,741P | ||
| 650 |
_aSERVICES MARKETING.FOCUS ON CUSTOMER.UNDERSTANDING CUSTOMER REQUIREMENTS. _966091 |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c574122 _d574122 |
||