000 00498nam a22001817a 4500
003 CEME
005 20210628203830.0
008 210317b xxu||||| |||| 00| 0 eng d
020 _a0-471-10804-7
040 _c.
082 _a658.562 RAO'T
100 _aRao, Ashok, Carr, L. P, Kapp, R. J
_967473
245 _aTotal quality management, a cross functional perspective
260 _aNEWYORK
_bJOHN WILEY
_c1996
300 _a630P
650 _aTOTAL QUALITY MANAGEMENT
_9872
942 _cBK
_2ddc
999 _c575250
_d575250