000 00451nam a22001577a 4500
020 _a8175140127
040 _cNUST
082 _a658.562 ENC
100 _aJohnson, William C
_992044
110 _a Chvala, Richard J
_992045
245 _aEncyclopedia of Total Quality Management: Total Quality in Marketing
260 _aNEW DELHI:
_bSt. Lucie Press,
_c1998.
300 _aVOL-3
650 _aTotal Quality in Marketing
_992048
942 _2ddc
_cREF
999 _c590145
_d590145