000 00343nam a22001217a 4500
020 _a8124205477
082 _a658.3124
_bFLE
100 _aFletcher, Shirley
245 _aHandbook of quality and competence /
_cShirley Fletcher
260 _aNew Delhi :
_bCrest Publishing House,
_c2005.
300 _a119 p. ;
_c25 cm.
942 _2ddc
_cBK
999 _c591658
_d591658