| 000 | 00323nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 230907s9999||||xx |||||||||||||| ||und|| | ||
| 082 |
_a658.562 _bGEO |
||
| 100 |
_aGeorge, Michael L. _9116023 |
||
| 245 | 0 | _aLean Six Sigma for service : | |
| 260 |
_aMcGraw-Hill, _bNew York : _c2003 |
||
| 300 | _axiv, 386 p. : | ||
| 942 | _cBK | ||
| 999 |
_c600823 _d600823 |
||