The art of software support / Francoise Tourniaire.
Publisher: [S.l.] : Prentice Hall, 1996Edition: Facsimile edDescription: 352 p. ; 24 cmISBN: 0135694507; 9780135694503DDC classification: 005.30688 Online resources: Amazon.com | Amazon customer reviews Summary: Discusses the design and operation of support centers and help desks. Provides time-and-moneysavings tools you can use right now. DLC: Software support.| Item type | Current location | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds |
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Book
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Central Library (CL) | Central Library (CL) | First Floor - Software Engineering/ Programming Language | 005.30688 TOU (Browse shelf) | Available | NBS4042 |
Total holds: 0
Browsing Central Library (CL) shelves, Shelving location: First Floor - Software Engineering/ Programming Language Close shelf browser
| 005.30287 FAR Manage software testing | 005.30287 MAT Fundamentals of Software Testing: fundamental algorithms and techniques | 005.30287 PAT Software testing | 005.30688 TOU The art of software support / | 005.36 AGE Microcomputer applications for business : | 005.36 BIR Microcomputer applications handbook | 005.36 LIM The grid: core technologies |
Facsimile.
Paperback.
Discusses the design and operation of support centers and help desks. Provides time-and-moneysavings tools you can use right now. DLC: Software support.
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