Handle with care : motivating and retaining employees / Barbara Glanz.
Publisher: [S.l.] : McGraw-Hill, 2002Edition: 1st edDescription: 250 p. ; 20 cmISBN: 0071400672 (paperback); 9780071400671 (paperback)DDC classification: 658.314 Online resources: Amazon.com Summary: A PAPERBACK ORIGINAL Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model��Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm�� for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.314 GLA (Browse shelf) | Available | NBS5702 |
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| 658.314 CRA Thinkers 50 management . | 658.314 ERE Culture, self-identity and work | 658.314 ERE Culture, self-identity and work | 658.314 GLA Handle with care : | 658.314 HAL TARGET SETTING AND GOAL ACHIEVEMENT | 658.314 HAY Conversations for creating star performers . | 658.314 HIR 1993 Work And Productivity |
A PAPERBACK ORIGINAL Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model��Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm�� for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.
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